The Social Justice Department and its subsidiaries hereinafter referred as ‘SJD,’ is committed to respect your privacy and choices while using our Suneethi - Citizen Service Delivery Platform. The statement highlights our privacy practices regarding Personal Information that we hold about you.
For the purposes of this privacy statement, 'Personal Information' is any data which relates to an individual who may be identified from that data, or from a combination of a set of data, and other information which is or may be in possession of SJD.
In general, certain information such as your Personal Information, IP address, demographics, your computers’ operating system, and browser type may be collected in order to provide better usability, troubleshooting, site maintenance, and to understand which parts of the software you are visiting and how frequent.
When you register on our Service Delivery Platform, Apply for any of the schemes or avail any kind of service, we required your Personal Information such as your name, email address, designation, location, and contact number, Id proof for one or more of the following purposes: User ID creation, identifying you, contacting you and provide access to desirable content based on your preferences to access certain sections of the Suneethi Platform, you may also be required to provide additional Personal Information for process the specific needed service related to the platform.
If you choose not to provide your Personal Information that is mandatory to process your request, we may not be able to provide the welfare service offered through suneethi platform.
SJD does not share your Personal Information with third parties for marketing purposes without seeking your prior permission. SJD will seek your consent prior to using or sharing Personal Information for any purpose beyond the requirement for which it was originally collected.
If required, SJD may share your Personal Information with its subsidiaries, partners, service vendors, authorized third-party agents, or contractors located in any part of the world for the purposes of data processing, storage, or to provide a requested service or transaction, after ensuring that such entities are contractually bound by data privacy obligations.
When required, SJD may disclose Personal Information to external law enforcement bodies or regulatory authorities, in order to comply with legal obligations.
Cookies are small text files that, like most other Web servers, we place in your device that you use to access our service delivery platform. This is done to recognize your device during a session or in your future visits to our platform, primarily in order to provide better user experience.
Session cookie: Session cookies remain only as long as a browsing session is active, and are intended to avoid user inconvenience during browsing. These cookies allow our platform to link the actions of a user during a browser session and expire at the end of the browsing session. Session cookies also assist the user in navigating the platform, and allow the user to access secure parts of the web page when logged in.
Persistent cookie: Persistent cookies are stored on a user’s device even after termination of a browsing session. It helps in recalling the preferences or actions of the user. Persistent cookies are used for a variety of purposes such as retaining the visitor’s language and regional preference(s) at the end of each browsing session. We may use services of third-party analytics service providers to analyze cookies to carry out a behavioral analysis in order to enhance user experience and convenience, and also to provide targeted and relevant content to visitors.
Depending on the type and settings of your browser, cookies may be accepted by default. You may change the settings of your browser to delete existing cookies or prevent future cookies from being automatically accepted. If you disable cookies, certain parts and functions of our portal may not be available. You can learn more about cookies at www.aboutcookies.org
When you visit Suneethi platform, our social media partners, whom we have engaged to reach you to know about our services may introduce cookies.
Depending on local law, you may access, update, or correct your Personal Information that we hold, including your profile and preferences. You may do so in the corresponding sections where such information was provided. If you have difficulty in updating or accessing your Personal Information as stated above, you may contact us at swdkerala@gmail.com
SJD adopts reasonable and appropriate security practices and procedures that includes administrative, physical security, and technical controls in order to safeguard your Personal Information.
SJD may retain your Personal Information as long as there is a service requirement, or if otherwise required under applicable laws.